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About Vaporbrothers Vaporizers
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Q: What is a Vaporizer?
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Q: What are the benefits of using a vaporizer?
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Q: How does your vaporizer work?
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Q: Do you use your device to replace smoking?
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Why Vaporbrothers
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Q: What's the story with Vaporbrothers and all the copycat versions?
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Q: How to tell a real Vaporbrothers from a fake one
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Q: Does your product feature a glass on glass design?
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Q: Other brands have an ON/OFF switch so you can retain the temperature setting on the dial. Why doesn't yours?
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Q: I notice a lot of "digital" vaporizers. Why don't you guys have one? Isn't it better to be digital?
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Q: What are the pros and cons of high-tech vaporizers?
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Q: How does your vaporizer compare to the Volcano?
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Choosing Your Vaporizer and Whip
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Q: Which whip is right for my vaporizer?
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Q: How to choose Hands-Free vs. Hands-On?
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Q: What is the difference between a legacy Handpiece and the EZ Change Whip® system?
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Q: Can I use a Hands-Free Whip with a Hands-On unit?
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Q: Do you have instructions and/or info for your EZ Change Whip Kit?
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Using Your Vaporizer
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Q: How do I find my preferred setting?
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Q: Can I leave my vaporizer on for long periods of time?
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Q: How can I maximize the lifetime of my heating element?
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Q: What wattage does the vaporizer draw? How can I use my vaporizer in an RV or on a boat?
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Q: How do I clean my Whip and change the screen?
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Q: What organic botanical blends can I use with my vaporizer?
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Q: What essential oils can I use in the vaporizer?
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Q: How does your aroma diffuser attachment work?
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Q: How do you keep the organic botanical blends from falling out of the Whip?
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Q: Can I wet the organic botanical blends to keep them from falling out of the whip?
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Q: Can I wet the organic botanical blends to improve the amount of vapor mist?
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Ordering
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Q: Where can I order your products online?
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Q: What desktop vaporizers do you sell?
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Q: Do you handle international orders?
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Q: Do I need to buy special adapters to travel with my vaporizer outside the United States? (220V)
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Q: How do I track my order?
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Q: How do I find a local re-seller that carries your product?
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Q: Can I order more organic botanical blend packs from you?
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Q: Can I buy a replacement hose from a hardware store?
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Repair and Warranty
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Q: Does your vaporizer come with a warranty?
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Q: How does your warranty compare to other warranties?
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Q: Can I fix my vaporizer myself? Do you sell parts for repairs?
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Q: Can I upgrade my pre-2007 vaporizer to the newer model which uses the ceramic heater?
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Q: Where do I find my serial number?
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Health & Technical
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Q: Does your vaporizer have a ceramic heating element?
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Q: What type of material is your heating element made from?
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Q: Do you use the device for health?
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Q: I heard that you use an Aluminum heating element. Is this true?
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Q: I heard that the old version of your vaporizer has a Christmas light that gives off "blue fumes." Is this true?
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Q: What's the difference between the NATURAL MINERAL™ vap and the "Gnes" (Pre-2007 model)?
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Resources
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Q: Where can I see vaporizer videos?
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Q: Where can I see vaporizer reviews?
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Q: Where can I see vaporizer testimonials?
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