Services

This service is for existing VB1 owners (Serial # 27441 and up) who wish to convert their VB1 to a VB 1.5. Your vaporizer does not need to be working to get the conversion since we replace the...

This service is for existing VB1 owners (Serial # 27441 and up) who wish to convert their VB1 to a VB 1.5. Your vaporizer does not need to be working to get the conversion since we replace the electronics anyway. Conversions typically take two weeks to complete, including shipping. We replace various worn internal parts such as the heater or its ceramic honeycomb screen. The glass will be replaced if broken. Get ready for the newest best heater with the VB1.5 Ball Mod! Choose...

Current box vaporizer owners are eligible for replacement at a deep discount Vaporbrothers box vaporizers are covered by our limited lifetime warranty regardless of their age or how they were...

Current box vaporizer owners are eligible for replacement at a deep discount Vaporbrothers box vaporizers are covered by our limited lifetime warranty regardless of their age or how they were sold or transferred. Vaporbrothers' warranty specifies free repair for manufacturer defect up to 3 years, and a flat rate repair afterward ($45-65). The warranty also allows complete replacement of the vaporizer for approximately 30% off the retail price. This is where you may order that...

Thinking About an Upgrade? Since we will have your unit in the shop, it may be the perfect time to upgrade to the new VB1.5 heater. The enclosed ball heater design uses 4mm lab-grade glass beads for...

Thinking About an Upgrade? Since we will have your unit in the shop, it may be the perfect time to upgrade to the new VB1.5 heater. The enclosed ball heater design uses 4mm lab-grade glass beads for smoother, cooler, more flavorful vapor, denser draws at lower temperatures, faster warm-up, and full concentrate compatibility. Select your upgrade in the options above. What Vaporizers Are Eligible for Repair? We repair Vaporbrothers box vaporizers with a serial number of 29774 or higher,...

Your Vaporbrothers vaporizer comes with a standard warranty that covers manufacturer defects for the first year. It does not cover damage. After the first year, a repair is $100.00, and covers...

Your Vaporbrothers vaporizer comes with a standard warranty that covers manufacturer defects for the first year. It does not cover damage. After the first year, a repair is $100.00, and covers limited damage. This covers what neither one does, for free. Broken glass, heater burnout, accidents, overuse, ordinary wear and tear, and a wooden box that has had enough. Most other vaporizer companies do not cover any of that. If the vaporizer can be fixed, we fix it. We once repaired one that went...

This is intended for covering labor associated with VB's Engineering Design Service Agreement

This is intended for covering labor associated with VB's Engineering Design Service Agreement

Rushed service This fee moves your order to the front of our processing line only. It does not affect carrier delivery time.

Rushed service This fee moves your order to the front of our processing line only. It does not affect carrier delivery time.

This is your no charge repair order for the 5-Year Accident & Wear Protection. If you have not purchased the protection, use our standard Vaporbrothers vaporizer repair service instead. Before You...

This is your no charge repair order for the 5-Year Accident & Wear Protection. If you have not purchased the protection, use our standard Vaporbrothers vaporizer repair service instead. Before You Order You will be asked to fill in three fields on your order. The serial number on the bottom of your vaporizer. The name and email you used to buy the 5-Year protection. And a description of what is wrong with your vaporizer. How to Send Your Vaporbrothers Vaporizer In for Repair 1. Pack your...