Vaporbrothers Shipping Policies

Estimated Delivery Times

USPS First Class Mail: 2-14 business days (delivery time is NOT guaranteed)
USPS Priority Mail: 1-3 business days (delivery time is NOT guaranteed)
USPS Express Mail: 1-2 business days (delivery time IS guaranteed)

UPS Ground: 1-7 business days (delivery time is NOT guaranteed)

All orders are shipped discreetly, via USPS, in a plain brown or USPS box.

Same day priority handling for most in stock orders placed before 12pm PST (excludes weekends and holidays).

U.S. Orders over $75 will receive free USPS First Class shipping (some restrictions apply, not good for international orders). Estimated delivery time is 1 to 14 days.

Yes, we do ship orders to P.O. and A.F.O. Boxes!

Unless requested, all vaporizers, and certain oversized orders, are shipped USPS with signature required from our warehouse in Livermore, CA. Please contact us immediately after placing your order if you would like the signature waived. If signature is waived and there is a problem with delivery, the customer assumes all responsibility.

California Customers: Due to new regulations all vaporizers and most other orders will require an adult signature (21+).

Tracking info will be automatically e-mailed once a shipping label has been generated. Please allow up to 48 hours for info to display on the USPS site. If the automated order and/or tracking e-mails were not received, please check your spam filters.

UPS orders: do NOT include Saturday delivery. If you need Saturday delivery, please contact us as extra fees may apply.


USPS Express and Priority Shipping

USPS Express 1-2 Day (aka Priority Express) and Priority 2-3 Day Shipping are available for an extra fee.

USPS only guarantees on-time deliveries for Express Mail. Delivery times for Priority and First Class Mail are not guaranteed.

Delivery time is based on date order ships, not date order is placed. Orders placed on weekends, holidays, or after cut-off time may result in a delay.


International Shipping

Only USPS Priority Mail and First Class shipping are available for all international orders requiring tracking info.

Customer is responsible for all shipping costs, free shipping promotion does not apply to international orders. This includes any VAT taxes, duties or other delivery fees charged by the shipping company or customs in your country.

Delivery Time: 6 to 18 Business Days

We ship to 30 countries: United States, American Samoa, Australia, Belgium, Canada, Chile, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Spain, Sweden, Switzerland, United Kingdom, US Minor Outlying Islands, Virgin Islands (U.S.)

Returned Orders

If an order is refused or cannot be delivered the customer is responsible for all shipping costs, including return shipping costs to Vaporbrothers. Customers are responsible for the full shipping costs incurred for both the delivery and return. This includes orders that qualify for Free Shipping, customers will be charged actual shipping rate if order is returned.

Domestic & International rates are subject to change without notice.