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    LITHIUM BATTERY CHARGING & SAFETY PSA
    ALL BATTERIES MUST BE HANDLED CAREFULLY
    MISUSE MAY RESULT IN FIRE OR BODILY HARM

    PLEASE STUDY VB ELEVEN PEN INSTRUCTION MANUAL (download here)

      Lithium batteries are sensitive to temperature, damage and charging conditions. VB Eleven's battery contains a powerful 650mAh lithium-ion cell inside. With proper care this battery should last a year or more.

      To stay safe and get the longest life out of your battery:

    • Battery connections should be clean and clear of debris
    • Clean battery connection with 91% or stronger isopropyl alcohol only
    • Store unused batteries in a case, not where they can bang around with keys or other metal
    • Charge batteries with quality name brand chargers, never a no-name (Avoid counterfeits of Apple!)
    • Keep batteries cool. Do not charge or use your pen if the battery is hot to touch.
    • Once fully charged, remove battery from charger
    • Never disassemble or modify a battery
    • Keep battery away from water or fire
    • Dispose of batteries according to local regulations
    • Never use or charge a battery that has been damaged
    • Call or email us if you have questions!

    • 1 x Battery - 650mAh EVOD Micro USB Passthrough
    • 1 x Heater - Shallow Chamber Single Coil Ti & Ceramic Core
    • 1 x Heater - Deep Chamber Dual Coil Ti & Ceramic Core
    • 1 x Heater - Deep Chamber Single Coil Ti & Quartz Core
    • 1 x Shallow Chamber Cone - with additional vent hole
    • 1 x Deep Chamber Cone - with additional vent hole
    • 2 x Mouthpiece - Chrome metal
    • 1 x 3' Micro USB Cord
    • 1 x Pick Tool
    • 1 x Zipper Case
    • 1 x Detailed Instructions
    • Vaporbrothers Limited Lifetime Warranty*

    * Warranty for the battery only. Free replacement in the first 90 days. After 90 days from original purchase date there is a $14 replacement fee.

    • Battery Warranty - 90 Days*
    • Heater Warranty - 90 Days or until loaded or used with oils
    • All Other Parts except glassware - 90 Days

    * $14 replacement fee after 90 days for battery only

    Warranty applies to factory defects only. Keep your proof of purchase. (Vaporbrothers.com customers can provide just name or order number)

    Free return shipping to Continental USA.

    Before requesting replacement, please check for these possible issues:

    1. Soiled connection heater and battery - Swab any oil or grime off the contacts with alcohol (prefer 91% isopropyl)
    2. Accidentally locked out - Press 5-6 times to unlock battery
    3. Incorrect charging - Make sure charger was plugged in and working
    4. "Pocket breaks" - Not covered
    5. Heater wire broken by handling - Not covered

    If you believe you have a defective product, please see Repair or contact us.