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| Vaporbrothers®
Support |
Service Request Form |
Terms and Conditions Unregistered
owners: Registered
owners: Between 2 and 5 years after purchase, Vaporbrothers will charge a $35 flat fee for all Registered and Unregistered owners. The flat fee covers repair, replacement parts, automatic upgrades, and return shipping. For vaporizers
with serial number below 27440 or more than 5 years from purchase date: If we determine there is no defect, or that the defect resulted from causes not within the scope of our warranty, then the customer must pay for return shipping. IMPORTANT: TAMPERING VOIDS THIS WARRANTY. If your unit has been modified or tampered with, we will have to refuse service on it for safety reasons. For practical reasons, VB can offer no cash refunds; we can only repair or replace units. |
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Click
Here to Download Service Request Form (if file is not showing, right click on link and select "Save target as". Then save the file where you will be able to access it afterward). |